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Shipping & Returns

Thank you for taking the time to consider purchasing from TheQuartzCrystal.com. We want to make your experience as positive as possible. To help with this we try to have a very flexible return policy, and easy shipping terms.

Returns Policy

If you are not happy for any reason after you have received your crystal or crystals, please just send us an email to let us know what the problem is. We will do our best to resolve the issue and if not possible we will offer a full refund of the purchase price after the items or items are returned in the same condition as they were received. Please just make sure you send them back within two weeks of receipt. Also one thing to keep in mind when shopping during a sale is that all discounted items sold during a sale are final sales and not returnable.


To try and make things as easy as possible, we have set the site up to be free shipping. If an item needs to be returned, the cost of shipping the item or items back will be the responsibility of the client.